Privacy Policy

1. Introduction

BSA Labs ("we," "us," "our") operates the Business System Autopsy™, a proprietary diagnostic process designed to analyze business systems and produce a formal diagnostic report.

This Privacy Policy explains how we collect, use, store, and protect the business and personal data you submit in connection with this diagnostic engagement. We are committed to handling all information with discretion, transparency, and appropriate security controls.

By using our website (bsa-labs.com) or purchasing our Services, you agree to the practices described in this policy.

2. Information We Collect

We collect only the information strictly necessary to operate our website and perform the Business System Autopsy™.

2.1 Free Health Scan Data

When you use our free Business Systems Health Scan™, you voluntarily provide:

• Your email address
• Your answers to a short set of diagnostic questions about your business (such as your offer, traffic sources, conversion process, and perceived constraints)

This information is used to generate your instant Health Scan result and to allow us to contact you regarding BSA Labs.

2.2 Client-Provided Business Data (Core Diagnostic Data)

When you purchase the Business System Autopsy™ and complete our structured intake, you voluntarily provide information that may include:

Contact Information

• Name
• Business name
• Email address

Business Context

• Business type
• Website or funnel URL
• Description of your business and its current constraints or objectives

Business Performance Data

• Key metrics (e.g., revenue ranges, ad spend, conversion rates)
• Screenshots or files from business dashboards (e.g., analytics, payment processors, advertising platforms)

All data is provided at the client's discretion and is limited to what is required for diagnostic purposes.

2.3 Automatically Collected Website Data

When you visit our website, we may collect limited technical information, such as IP address, browser type, and pages visited, for security and basic operational purposes. We do not use advertising cookies or cross-site tracking.

2.4 Payment Data

Payments are processed in cryptocurrency through our third-party payment processor, NOWPayments. When you pay, NOWPayments handles the transaction and the transfer of funds. We do not collect, store, or process your wallet credentials or private keys on our own systems. We may receive confirmation details of a completed payment (such as a transaction reference and the email associated with the purchase) to verify and fulfill your order.

3. How We Use Your Information

We use your information solely to deliver, operate, and safeguard our services.

3.1 To Perform the Service

We use client-provided data to:

• Generate your free Health Scan result
• Conduct the Business System Autopsy™ diagnostic process
• Produce and deliver your personalized diagnostic report
• Communicate with you regarding your engagement (confirmation, delivery, or limited clarification requests)

3.2 Legitimate Business Interests

We may also use anonymized and aggregated data to:

• Improve our diagnostic frameworks, internal standards, and quality controls
• Maintain system security and prevent misuse or fraud
• Comply with legal and regulatory obligations

We explicitly do not:

• Sell, rent, or trade your personal or business data
• Use advertising cookies or cross-site tracking
• Use your identifiable business data for purposes beyond delivering and improving our service

We may contact you by email regarding BSA Labs, including occasional updates or offers. You may opt out of non-essential communications at any time.

4. Data Sharing & Third Parties

We share data only when strictly necessary to operate our services, with trusted providers operating under their own privacy and security obligations, including:

• Payment Processor: NOWPayments (cryptocurrency payment processing)
• Form Intake Provider: to securely collect structured client submissions
• Data Storage: to record submissions and deliver our services
• Email Provider: to communicate with you

We may disclose information if required by law, regulation, or valid legal process. We do not grant third parties rights to use your data beyond these limited purposes.

5. Data Security & Retention

Security

We apply appropriate operational and technical safeguards to protect your data. Diagnostic work is conducted in access-controlled environments, and submitted materials are handled with restricted access.

Retention

• Submitted files and raw materials are deleted from active processing systems within 7 days after delivery of the diagnostic report.
• Contact information and a copy of the final diagnostic report are retained for up to 12 months for customer service, warranty, and legal compliance purposes.

Retention does not imply ongoing monitoring or advisory services beyond the delivered report. Clients may request earlier deletion, subject to legal obligations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Restrict or object to certain processing
• Request data portability

To exercise these rights, contact us at: contact@bsa-labs.com

7. International Data Transfers

BSA Labs operates as a remote organization and works with service providers that may process data in other countries. Where applicable, we take reasonable steps to ensure your data is handled with appropriate protection standards regardless of where it is processed.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or internal practices. Material changes will be posted on our website with an updated "Last Updated" date.

9. Contact Us

For questions regarding this Privacy Policy or our data handling practices, contact: